Lamport Hall & Gardens is open to all visitors. Please see the information below on how we cater for those with different disabilities.
If you have any questions or concerns regarding your visit, please call 01604 686272 or email firstname.lastname@example.org.
All recognised guide, assistant and service dogs – including assistance dogs in training – are welcome in both the Hall and the gardens. Unfortunately, due to the nature of the building and the collections on display, we cannot accept emotional support animals into the Hall.
Mobility Impaired Visitors
The Gardens are accessible for both wheelchair and mobility scooter users however please note that the gardens have deep gravel on the paths and the Woodland Walk is earth, which can be muddy in wet conditions. This can make it difficult to push a wheelchair.
Due to the nature of the building, wheelchair users are able to access the ground floor of the Hall only. Regrettably, mobility scooters are not suitable for use inside the Hall and we do not have a wheelchair available for visitors to use.
There is respite seating in both the Hall and the gardens.
Hearing Impaired Visitors
Access to the Hall during our normal opening hours is by tour only. Hearing impaired visitors must still accompany a tour, but we have written guides which visitors can request on their arrival free of charge to use on their tour. Unfortunately, we do not have induction loop services available at the Hall.
Visually Impaired Visitors
We can offer a large print guide of the Hall free of charge. Please ask a member of staff on your arrival if you require one. Unfortunately we do not currently have a braille copy.
Visitors with Learning Difficulties
The Hall is generally accessed on Wednesdays and Thursdays by guided tour only. Please get in touch with us directly if you have any concerns about the tour.
The gardens are mostly quiet, however sometimes there are aircraft flying ahead from the nearby Harrington Aviation Museum and the Sywell Aerodrome. Traffic noise can be heard, particularly in the Woodland Walk, as the A508 lies just behind the trees.
Sheep and cattle graze on the estate, but they are always enclosed. Please do not attempt to touch or feed the animals. There is other wildlife on the estate. Please be aware that we allow visitors to bring their dogs to the gardens, and the estate workers may sometimes have their dogs with them in the gardens. With the exception of guide dogs, dogs are not allowed in the Hall.
Customer commitment statement
Here at Lamport Hall, we strive to provide a high standard of customer service. We would like everyone to feel welcome, and to thoroughly enjoy their visit to us. For this reason, we have created the following customer commitment promises:
A Warm Welcome
Whether you are joining us on a open day, or attending an event, the team at Lamport Hall understand the importance of creating a welcoming environment, and a friendly and helpful approach to all of our visitors. We want to ensure your visit to us is a memorable one, for all the right reasons!
Our marketing materials are clear and precise. We ensure that we provide all of the relevant information for any upcoming events, or Hall opening. We also ensure that our social media channels and website are regularly updated, and all content is appropriate for all ages.
Equality and Diversity
The team at Lamport Hall understands the importance of treating everyone with respect including visitors and their fellow team members. We recognise diversity and equality and welcome all to Lamport Hall.
We are constantly looking at ways to innovate and expand to meet our customer expectations. We welcome all customer feedback and use this to develop further. Please leave us a review on TripAdvisor or Google.
We care about the environment, and we are constantly reviewing our sustainable and environmental practices. We only use biodegradable takeaway cups and plates in our Stableyard Café, and provide freshly grown produce from our gardens.